How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Network Architect
Category: Networking
Satisfied Customers: 40324
Experience:  15 years consulting in the IT industry with Networking
32989067
Type Your Networking Question Here...
Richard is online now

I am trying to put wifi on my ipad without success. I have

Resolved Question:

I am trying to put wifi on my ipad without success. I have got the password XXXXX 01756 700458, F5H5J7Z7Z5, but it is not allowing me to access the wi fi. The network comes up on my ipad as TalkTalkk4364.
Submitted: 3 years ago.
Category: Networking
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

When you try to connect to the wifi, what is the error you are receiving?

Thank you
Customer: replied 3 years ago.

Unable to join the network "TalkTalkk4364"

Expert:  Richard replied 3 years ago.
Thank you

Can you on the iPad, go to Settings, General, Reset, reset all settings.

Once done, remove the power from the Talk Talk router and wait 5 minutes.

Then power on the router and give it 5 minutes to start.

Once you have, try to connect to the wireless and tell me please if it will now connect.

Thank you
Richard and other Networking Specialists are ready to help you
Customer: replied 3 years ago.

I have attempted to install the wifi onto my ipad twice following your instructions without success. I wonder if it is because the network comes up as TalkTalkk4364.

Expert:  Richard replied 3 years ago.
Is that the correct network? The one you should be connecting to?