Hello. Thank you for your question. My goal is to provide excellent customer service.
Are you connecting wirelessly? What is your operating system?
Are you there?
I am connecting wirelessly. my operating system is sky7683D
I am not familiar with the ChromeBook, but I will try to help you in general terms, if that is okay with you
Have you installed the printer software on your computer and selected the wireless option?
With your printer turned on?
this is a chromebook it does not have a disc port but I have connected the printer and followed instructions without luck.
Okay. So have you downloaded the printer software from Canon website?
What you need to do next is to go to the printer control panel and connect the printer to your wifi network, so that your ChromeBook can see it.
how do I find printer control panel?
It's the one on your printer.
The touch screen on your Canon printer has menus that you can navigate through to find the network setup menu.
This canon does not have a screen but it is (cloud) therefore should work
I am sorry, but I am having trouble communicating with you. I am in the US, and I cannot access the Canon UK website for any information on your printer. It is very late here, and I am very tired. I am going to opt out and let someone else solve this. Your printer must have a control panel, and if you cannot find it, then I cannot help you.
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue.
1. Do you know how to connect the printer to wireless?2. Do you have a wireless modem/router device? If yes, what's the model of the wireless modem/router device? And do you know if it has the WPS (Wi-Fi Protected Setup) button/feature on it?3. Do you also have a windows or mac computer that we can use temporarily for setting up the printer the first time?4. And do you have a USB printer cable that we can use temporarily also?
5. Are you stuck at any step when following the instructions? Is there any error or message?
https://www.canon-europe.com/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MG_series/PIXMA_MG3550.aspx?faqtcmuri=tcm:13-1088651&page=1&type=faqPlease reply at the box below. Thank you