no net works found is whats appearing, so I re-entered network password, and still nothing.....
yes I am currently using ipad and no problems with this, or any other device.
sorry Josh I should have mentioned, I tried the reset technique on that kindle also and it hasn't worked either. that kindle is a different model to mine, cant see the model number
yes we had a new router installed about three months ago, this is the first time I have gone to purchase a book, I normally buy a few books at a time, my husband thinks the problem with his started around the same time as when we got the new router.
Make is TP-LINK
Yes I think that is what I will have to do, I will get on to the company who supply us tomorrow.
That's great Josh
Thank you for your help, very frustrating when your not good on the technical side, but at least I know the root of it now, if as I know I will! have other issues in the future i.e mac computer and so on I can come back to you. great service.