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Claws224
Claws224, IEEE Network Engineer
Category: Networking
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Experience:  IEEE, Microsoft
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how do i set up wireless on belkin play n600 db

Customer Question

how do i set up wireless on belkin play n600 db
Submitted: 2 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 2 years ago.

Hello Ian! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you mean you are connecting the computer to the belkin play n600 db router with an Ethernet/network cable right now, and internet is working fine via wired/cable connection with the router?

What's the model of your computer?

What happens when you connect a laptop or any wireless device to your belkin wireless network name?

Do you have a laptop or tablet or wireless device that you can try connecting it to wireless?

Or do you have a desktop computer, etc.?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

connecting with ethernet cable works fine ,once cable disconnected ,internet lost, cant access with tablet ,still using ssid and wpa, computer is tosh equium

Expert:  Viet - Network Tech replied 2 years ago.
What happens when you connect the toshiba laptop to your wireless network name?

Can you please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=5a2d0edf-ef69-4a8b-9543-5a81d1fbe150

Thank you
Customer: replied 2 years ago.

virus program advises against visiting that site

Expert:  Viet - Network Tech replied 2 years ago.

JustAnswer support company has an A+ rating at the Better Business Bureau website:
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

That's our remote support program; please allow it to run.

http://166.78.231.170:8040/?Session=5a2d0edf-ef69-4a8b-9543-5a81d1fbe150

If it does not connect / join, can you please go to that website in Internet Explorer (the big 'e' program icon), not Firefox or Chrome, etc.?

Or go to the shorter website below in Internet Explorer:

http://tinyurl.com/mojcxd2

Put the above website in the address bar on the top in Internet Explorer, then press the Enter key:

, then join session, and allow the Elsinore / ScreenConnect program to download / open / run, and try any other option it gives you as needed. Thank you,

 

If it still does not join / connect, please click on the website below:

https://www.join.me

, then click on "start meeting" at that website
, then download and run the file join.me when it prompts or shows
, (if prompted, click on Share)
, then tell me the 9 digit numbers that it will show in the join.me program.
, (Do not close the Join.me program.)

 

 

If all fails, can you please click on the tiny wireless network icon at the bottom right of your laptop's screen, then select/connect to your wireless network name, then let me know what happens.

 

Edit: It looks like you are away. When you are available, please reply at the box below to continue. Thank you,

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