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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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trying to connect to wireless network have gd connect strength

Customer Question

trying to connect to wireless network have gd connect strength but message "connection failed error 007"
Submitted: 2 years ago.
Category: Networking
Expert:  hongkongpom replied 2 years ago.

Hello there,

 

What equipment are you trying to connect please?

 

What is the make & model?

 

Has this worked previously and if so, did anything lead up to this?

Customer: replied 2 years ago.

panasonic tx-32e30b ee-brightbox36654x wireless router


 


worked ok till previous router died then replaced with this router a nd now have problem 007

Expert:  Jason Jones replied 2 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


I see that you have been working on this problem for quite a bit of time.

No extra charge:
Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page.


Thank you.
Customer: replied 2 years ago.

Sorry for delayed reply, I have had no answers yet. Any suggestions ?

Expert:  Jason Jones replied 2 years ago.


No worries. Are you available for the remote link up now?

Customer: replied 2 years ago.

yes

Expert:  Jason Jones replied 2 years ago.


Thank you.

Please, click the following link and choose to run the remote application: http://198.0.229.45/?Session=a082449b-e692-4c63-a22a-6bc3fd5b07d6

Customer: replied 2 years ago.

norton sec not allowing, i give up and will request refund

Expert:  Jason Jones replied 2 years ago.


Norton Security is wrong. I have remoted a few hundred thousand times with no problems.

Please, allow the remote session to begin.

If you wish, you can run the slower remote below.


- Please, click the following link, download that file, and run the file: https://secure.join.me/Download.aspx?webdownload=true
- Then download and allow that remote app to run.
- Once it is finished, please, tell me the 9 digit number that appears on the top of your screen.

Thank you.

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