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Ok I have donethat but the same result - windows cannot connect to Livebox
Yesterday. I have been away and my pc has not been used for 6 months. There was a problem with my old netgear adaptor which wasn't recognised so I bought a new one. It can see the networks but not connect to them
6 months? Have you run Windows update on it since you started using it again?
If not, hold down the Windows logo key (just to the left of the spacebar) and press R.
In the text area type: wuapp
and click OK and check for updates.
I updated it yesterday.
Its on the internet at the moment I am talking to you through the local hot spot. Can you work through thois as router is way away from pc
That won't work well. Part of the reason it needs to be connected to the router is that I need to look at settings not only on the computer but the router as well since that's what you're having trouble getting connected to.
We can schedule a time if you'd like? I'm on the East coast US, which is GMT -5.
It's 6:47AM here right now.
OK I am in France GMT + 2 so its 12.45 now. Give me 2 hours 14.45 and I will get it set up. By the way I have two routers in the house and it cannot connect to either. Although all my other items can.
Keith. Here are two things I'd like you to try before I connect. These require a restart of the machine so they should be done before I connect to it as that would break the connection.
Please click on Start, then right-click on Computer, then click on Manage, then click on Device manager, then click on the + (plus) sign in front of Network adapters and right-click on each of the items under it and click on Uninstall and confirm (but don't delete the driver when prompted). Then restart the computer, and it will automatically reinstall.Next, please click on Start->All Programs->Accessories, then right-click on Command Prompt and click on Run as administrator. Then type each of the command lines below, one line at a time, and press the Enter key each time:netsh winsock resetipconfig /releaseipconfig /flushdnsnetsh int ip reset netshlog.txtThen restart the computer and check.
During this interval I've been doing a little research on the diagnostic policy service and Vista and wireless connections. Seems a lot of people have had similar issues.
Please perform these steps:
Go to Start>>All Programs>>Accessories, right click on Command Prompt and select "Run as administrator"
At the flashing prompt type:net localgroup Administrators /add networkservice press enter (should return "Command completed successfully"
then type: net localgroup Administrators /add localservice press enter (should succeed again)
then type:exit press enter and restart your computer.
If you happen to read this before doing the things I posted earlier please try these steps first.
when i enter coomand prompt i dont get choice of run as administrator and when i do winsock bit it says run programme elevated
When you go to Start >>All Programs>> Accessories and you see the Command Prompt entry, Right-click on it.
A menu should open giving you the option to select Run as Administrator
do my last instructions first
Tried local group command it says option unknown
The syntax is :
I'm not certain what you mean above. Try the commands this way:
net localgroup administrators localservice /add
net localgroup administrators networkservice /add
They should work both ways. Observe spacing.
Whilst waiting I tried your first solution and I am now connected to my Livebox wirelessly. I will have a go at the other again as I would like to regain the diagnostics sercice
Great that you are now connected. Let me know how it goes. I ran those commands both ways on a Vista machine, they should work for you.
You can also run Windows system file checker to repair or replace any missing or damaged files.
Open the administrative command prompt and type: sfc /scannow and press enter to start the process.