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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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i can not get the settings for my home hub have had the ping

Customer Question

i can not get the settings for my home hub have had the ping test from bt they said it is my laptop
Submitted: 3 years ago.
Category: Networking
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

What settings do you need and how are you currently connected to the internet?

Thanks
Customer: replied 3 years ago.

the settings for my home hub 4 do not work can not get the page with setting to stay on i am no cable.


 

Expert:  KamilAnwar1 replied 3 years ago.
Is the internet light on on the home hub 4?
Customer: replied 3 years ago.

yes

Expert:  KamilAnwar1 replied 3 years ago.
What settings do you need? What do you want to connect to BT Home Hub and How are you currently connected to the internet? How are you talking to me?
Customer: replied 3 years ago.

port forwarding or to open ports i am connected by internet cable using my laptop to talk


 

Expert:  KamilAnwar1 replied 3 years ago.
To forward ports, you will need to login to your router by accessing it's ip on 192.168.1.254 and going to the advanced tab. Would you like me to remotely connect to your computer and do this for you?