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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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i have CCTV installed at home and have down loaded an app so

Customer Question

i have CCTV installed at home and have down loaded an app so i can monitor the cameras when i am away on business. As soon as i leave my home the app shuts down as the app is obviously working wirelessly from my home wifi.
There must be a way for this to work when i am away from home, would it be something to do with the IP address, if so what must i do to correct this issue
Submitted: 3 years ago.
Category: Networking
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

You'll need to enable remote connection to the apps from outside of the network. To do this, we will need to know

- what kinds of cameras are these
- there model numbers
- and the type of your setup

Also, it would be best if i logon to your computer to check the settings and see what can be done.

Thanks