How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now

my windows was upgraded to 8.1 last week, i can access the

Customer Question

my windows was upgraded to 8.1 last week, i can access the internet via landline broadband but my ethernet mobile broadband dongle no longer works
Submitted: 2 years ago.
Category: Networking
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I hope the problem is as simple as getting a Windows 8 driver for your Ethernet mobile broadband dongle. Since I don't know the maker and model of your dongle, nor have you described the symptoms of failure to work, I cannot be sure that is the solution nor recommend anything specific. So please describe your problem in more detail. Thanks.