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Thank you for your answer. I tried going to whispernet but got more muddles thna before. I then went to Settings on my Kindle and found I had no WiFi connection and that could be the answer to my problems. I have to work on this a bit longer but cannot do so right now as I have commitments so I will have to wait until tomorrow to give you a proper reply and/or put any further questions.
If your Kindle includes 3G coverage, 3G coverage is automatically turned off when you connect to a Wi-Fi network.
After you connect to a Wi-Fi network, your Kindle automatically connects to it again whenever that network is in range. If more than one network is in range, your Kindle automatically connects to the last network used.
Having trouble connecting to a Wi-Fi network?
Turn off your 3G or Wi-Fi network connection to conserve battery power or to use your Kindle Paperwhite while traveling on an airplane.
Note: When you turn off your wireless connection, you cannot buy, download, or sync Kindle books and periodicals.
Thank you for your reply. I have been to settings and under Wi-Fi networks I have about 10. I do not know which one I was connected to, although it was probably the virginmedia one as I am NTL I don't know what happened when it was set up originally so have no idea about the password. I have in the meantime clicked on one which is not password ***** and it does then show a Wi-Fi connection but only for about 10 minutes. How can I re-register for a Wi-Fi connection. As regards ***** ***** it has always been OFF.
As regards ***** ***** I have listed as my collection on my Kindle for PC, which is where I have found the two books recently purchased from Amazon, how can I download those on my PC to my Kindle? I have tried clicking the Download button but they still do not appear. Do I need a Wi-Fi connection for that as well?
Was my reply sent earlier today received as I have received no response?
Enable Whispersync for Books, so you can switch between Kindle devices. You can pick up reading where you left off and view the bookmarks, highlights, and notes that were created on another device.
Make sure that your Kindle devices are registered to the same Amazon account. You cannot sync Kindle content across devices if they are registered to different Amazon accounts.
Note: Whispersync is enabled by default.
To avoid syncing errors:
I only have one Kindle registered to Amazon. I followed your instructions to log on to the Manage Your Content and Devices and found the Whispersync Device Synchronization is ON.
Sorry but I am no further forward with my problem which must be that my Kindle has no Wi-Fi connection, so your advice about keeping my device connected to a wireless network, etc. is all well and good but it is the connection to Wi-Fi that I just cannot get.
The model of my modem is Super Hub. My My Internet provider is Virgin Media. I have read the following numbers from the back of the hub.
virginmedia8625358 (whichis one of the Wi-Fi providers shown in my list on my Kindle). Then another is zijglxyb, and then(###) ###-#### ***** should add that it very difficult to read these numbers as they are right at floor level and had to do it with torch and magnifying glass.
Thank you. I have tried using that pass phrase but I still do not get a Wi-Fi connection. From what I can see I think therefore my problem lies with virgin media and the connection with my Hub.
Yippee, Randy. I've got the connection. The 'i' I was reading was an 'l', and my connection came up right away. Thank you for your help. I'll rate you now as excellent.