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A. Stevens
A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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Hello, I've just bought a PIXMA MG4250 and I'm trying to

Resolved Question:

Hello,
I've just bought a PIXMA MG4250 and I'm trying to set it up for the first time. I am using the Standard Setup option, cause I do not have access to the WPS button (I am living in student halls and I am wirelessly connected to the access point). The problem is the printer does not see the wifi. It detects other wifi's, but not the one I am connected to. Please help cause I cannot find any answers on the internet.
Submitted: 2 years ago.
Category: Networking
Expert:  A. Stevens replied 2 years ago.
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :

Since you said you are in the Student halls, I would imagine that you are trying to connect it to the school provided WIFI network?

Customer:

That is correct.

A. Stevens :

Unforuantely I don't think that you are going to be able to set it up this way.

Customer:

Why is that?

A. Stevens :

How do you connect to the WIFI from your computer/laptop?

A. Stevens :

Most school networks use a more comprehensive security method that your printer probably would not be able to connect with.

Customer:

Input username and individual password.

A. Stevens :

Right...so this authentication is not supported by the printer.

Customer:

Right... is there any other way the printer can 'see' the wifi?

A. Stevens :

Not the school's wifi.

A. Stevens :

But it could be possible to directly connect the printer over WIFI using an adhoc connection from your cmputer.

A. Stevens :

What operating system is your computer running?

Customer:

Windows 7 and Mac OSX.

A. Stevens :

So basically you would want to turn your computer in to a "wifi hotspot"

A. Stevens :

Then you would just connect your printer to this "ad hoc" wifi connection.

A. Stevens :

And you should be able to print wirelessly.

Customer:

As I am reading through Windows' manual it says I can't be connected wiressly and share the wifi and the same time..

Customer:

is that right?

A. Stevens :

This is correct.

A. Stevens :

Your wireless card can only support 1 connection at a time.

A. Stevens :

An option would be to add another wireless card.

A. Stevens :

You could also just set up your own wireless network used only for printing.

Customer:

Wait, if I understand that correctly, I can setup a wireless connection, which will not be connected to the internet? It's just gonna be a bridge between my laptop and the printer?

A. Stevens :

Correct.

Customer:

That might be the only solution. Do not want to waste 30 pounds and taste the fury of my gf ;)

A. Stevens :

Ha ha, I understand.

Customer:

Can you provide me with details on how to do it?

Customer:

or a manual. As I presume I will loose internet connection whilst setting this up

A. Stevens :

Let me locate a guide.

Customer:

For both mac and windows if possible please.

A. Stevens :

So in order to accomplish this, you would need a wireless router.

A. Stevens :

Do you have one available?

A. Stevens :

But now that I think about it, you would run in to the same problem as an ad hoc network.

A. Stevens :

Since you cannot connect to 2 wireless networks simultaneously

Customer:

Just the wireless card in my laptop..

Customer:

No router

A. Stevens :

I think the best solution if you wanted to print wirelessly

A. Stevens :

Is to create the ad hoc connection

A. Stevens :

And just hop over to it when you need to print

Customer:

That's what I understood.

Customer:

Is it possible to establish such connection between laptop and printer?

Customer:

or do I need a second wireles card and/or router?

A. Stevens :

In order to be connected to the internet at the same time as printing, you would need a second wireless card.

Customer:

But can I connect to the printer without the access to the internet?

A. Stevens :

Yes, you can .

Customer:

something like bluetooth but in wireless connection terms

A. Stevens :

Exactly

A. Stevens :

It is a point to point connection using WIFI

Customer:

Great. How can I do that?

A. Stevens :

I sent the link above, but I can send it agian.

Customer:

I would gladly switch just to that network for printing if it's only gonna work:)

A. Stevens :

Follow these guides to set up the wireless broadcast from your computer, then connect your printer to the network that you have created to print.

A. Stevens :

It is the same concept you would use for your Canon

Customer:

And the line: 'Note that you have to be plugged into a wired connection in order to share the connection wirelessly with others, or have a second wireless card.' does not aplly here? Cause I do not want to share the internet?

A. Stevens :

You can ignore this

A. Stevens :

That is for internet sharing, which is another feature of adhoc wireless

A. Stevens :

But since you are just wanting to print, that is not something to be worried about

Customer:

And the lack of internet connection will not interfere with setting up the printer and installing the software on my laptop?

A. Stevens :

No assuming your have the software on a disc or saved to your laptop

A. Stevens :

You would be fine

Customer:

I assume so. Downloaded it so it should be fine.

A. Stevens :

Yes, then you should be able to set it up without a hitch.

Customer:

And does that mean that the printer will be connected to just only one machine? Or can I setup this to work with 2 machines simultanously?

A. Stevens :

It would only be connected to 1.

A. Stevens :

Once you've configured the connection on both machines, the printer should remember the settings

A. Stevens :

And connect automatically in the future.

A. Stevens :

Just only 1 at a time though.

Customer:

I guess I need to accept that since I made such poor purchase:)

A. Stevens :

Yeah..I'm sorry there isn't a better solution.

Customer:

Yeah, me too..

A. Stevens :

Have I been able to answer your question today?

Customer:

Yes.. I guess. Haven't tested the solution yet.

A. Stevens :

It should definitely work.

A. Stevens :

If it does not, feel free to return to this chat and I can try to help you figure it out.

Customer:

Cool. Thought it's a one-off chat.

Customer:

I am new to this so please bear with me... should I give you rating now or later?

A. Stevens :

Please do rate now.

A. Stevens :

And if you need to return, I will see your post and reply ASAP.

Customer:

Just to let you know that the solution didn't work. The printer cannot see my ad hoc network. If you want to dig into it more, feel free. What I did is I established a wifi hot spot on my smartphone and shared it both on printer and laptop. Not ideal, but at least works.

A. Stevens :

That's very strange that your printer can not see the ad hoc network.

A. Stevens :

Is your phone able to see it?

Customer:

Need to check that. Hold on a sec.

Customer:

Nope. It doesn't either. Weird..

A. Stevens :

Possibly something was not set up correctly with the ad hoc network.

Customer:

So there must be something wrong with the instructions. Followed it step by step.

A. Stevens :

Have you tried on both the Windows and Mac laptops?

Customer:

Didn't try the Mac. Wanted to establish if it's the problem with the printer first. And after doing that it was too late for me to dig into Mac. And the frustration was becoming dangerous:)

A. Stevens :

I understand.

A. Stevens :

I don't think the problem is with the printer since you said your phone was unable to see it also.

A. Stevens :

Let me locate another guide for Windows.

A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 1557
Experience: 10+ years of Desktop, Laptop, and Server troubleshooting and support.
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