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MichelleNetwork
MichelleNetwork, Certified Networking Engineer
Category: Networking
Satisfied Customers: 5497
Experience:  MCP
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i cannot connect to wi fi password ***** ***** incorrecr

Customer Question

i cannot connect to wi fi password ***** ***** incorrecr
Submitted: 2 years ago.
Category: Networking
Expert:  MichelleNetwork replied 2 years ago.
MichelleNetwork :

Hi my name is ***** ***** i will be assisting you today.

MichelleNetwork :

what is the make and model number of the wireless router?

JACUSTOMER-ozxprl28- :

skye4e843

MichelleNetwork :

please check the make and model number and give me the correct info so that i can give you the correct wifi password ***** you.

JACUSTOMER-ozxprl28- :

skyebroadband 4017eb94ebf3

MichelleNetwork :

are you connected to the same wireless router and communicating with me on this chat session

JACUSTOMER-ozxprl28- :

yes

MichelleNetwork :

i can remote access and get the router password ***** your screen.

MichelleNetwork :


Download and install teamviewer.






once installed let me know the 9 digit ID and 4 digit password



MichelleNetwork :

if you run into any problem following the steps let me know i will walk you with steps