How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask RandyNetwork Tech Your Own Question
RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 9998
Experience:  Network Technician
62741268
Type Your Networking Question Here...
RandyNetwork Tech is online now

I have cannot connect to server on my sceen.

Resolved Question:

I have cannot connect to server on my sceen.
Submitted: 3 years ago.
Category: Networking
Expert:  RandyNetwork Tech replied 3 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Which internet browser are you using?
Does this happen when trying to go to a website?
Customer: replied 3 years ago.
I'm on safari. I cannot get onto internet.
Expert:  RandyNetwork Tech replied 3 years ago.
okay, thank you. Is your computer a Mac?
Customer: replied 3 years ago.
Apple I pad
Expert:  RandyNetwork Tech replied 3 years ago.
okay, thank you.

Please follow the instructions below to reset your iPad's network settings:

Step 1:
Tap Settings.

Step 2:
Tap General.

Step 3:
Scroll down to the bottom of the page and tap Reset.

Step 4:
Tap Reset Network Settings.

Step 5:
You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.

Step 6:
Wait while your iPad resets its network settings.

Once the reset process is done, your network settings will return to its factory default settings. Your iPad will also automatically restart. Try reconnecting your iPad to the network again.
.
Customer: replied 3 years ago.
Randy. How do I reconnect to the network
Expert:  RandyNetwork Tech replied 3 years ago.
Tap Settings > Wi-Fi and turn Wi-Fi on. Let me know if your Wi-Fi setting is dimmed.

Available Wi-Fi networks appears under "Choose a Network..."

Locate and tap your home network,

Tap in your Password-

RandyNetwork Tech and 7 other Networking Specialists are ready to help you
Customer: replied 3 years ago.
Many thanks randy .excellent response
Expert:  RandyNetwork Tech replied 3 years ago.
Your welcome!
Please let me know if you need any further assistance.
Please take a moment to rate my answer positively.
Thank you very much!
Customer: replied 3 years ago.
I found Randy's advise excellent . Only took 5mins and my iPad was back up and running. Many thanks