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A. Stevens
A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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my Canon Pixma Printer MG3150 will not now print after changing

Customer Question

my Canon Pixma Printer MG3150 will not now print after changing my router and having trouble getting on to the internet. Now on internet but my printer will not print
Submitted: 2 years ago.
Category: Networking
Expert:  A. Stevens replied 2 years ago.
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :

So most likely the issue is that after changing your router, your internet password ***** also changed.

A. Stevens :

I assume you are connecting to your printer wirelessly?

A. Stevens :

Or is it a wired connection?

JACUSTOMER-c26x387n- : Yes, I am wireless connection. So my password ***** change so how do I sort this out I my printer
A. Stevens :

So on your printer control panel display, you will want to navigate through the menu until you find the "network settings".

A. Stevens :

Then you will want to find your new network name, select "Connect", in which then it should prompt you for your new password.

A. Stevens :

Enter the password ***** then your printer should appear back online on your network.

A. Stevens :

Please let me know if this instruction does not work and we can try to run through it together.