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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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i keep losing my internet connection i have xp which i have

Customer Question

i keep losing my internet connection i have xp which i have just updated
Submitted: 2 years ago.
Category: Networking
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
May I start a remote session with you that way I can take a look at the problem directly and solve it for you?
When was the last time it worked properly?
Regards,
Martin
Customer: replied 2 years ago.

3 ago days

Expert:  Martin replied 2 years ago.
Have you tried running a system restore, Michael?
Press WindowsKey+R type rstrui and hit Enter
Go next and see if you can choose one of the Restore points before the date you updated, or select a date where you are sure the Internet was working on your browsers.
Go Next and let the system restore run.
It may restart your computer.
Let me know when you've completed the restore.
Martin