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Ask Joel Kalman Your Own Question
Joel Kalman
Joel Kalman, LAN/WAN Engineer
Category: Networking
Satisfied Customers: 711
Experience:  I have more than 10 years experience designing and maintaining computer network circuits and systems.
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hi can you tell me why my new Samsung 55 inch tv will not connect

Customer Question

hi can you tell me why my new Samsung 55 inch tv will not connect to the internet its saying its connected to my wifi but not the internet
Submitted: 2 years ago.
Category: Networking
Expert:  Joel Kalman replied 2 years ago.
JoelK :

Hello. My name is ***** ***** I can help you solve your problem. Thank you for your question. My goal is to provide excellent customer service.

JoelK :

The internet connection may refer to an Ethernet cable connection. Are you able to reach the internet through your wifi connection using the browser on your smart tv?