Windows 8.1. Toshiba laptop is wi fi connected as I type this. It is asking for wi fi password ***** BTHub3-2NXZ and I don't know where to look for it. Router is BT Open Reach. I have just this moment discovered a pull out on the router that shows a wireless WPS pin No and also an Admin password. Is one of these what I need?
It's not the admin password. At the back/bottom of the BT hub / router, do you see the wireless password ***** network key / wpa /wep, etc.? If yes, can you try it (it is case-sensitive.)If that does not work, on the toshiba windows 8.1 laptop, please try the following:- Go to the Desktop screen mode, then right-click on the wireless icon at the bottom right of the screen, then click on Open Network and Sharing CenterThen click on your wireless network name on the right of Connections.Then click on Wireless Properties.Then click on the Security tab. Then select the box at Show characters. Then you will see the Network security key above it, that is your wireless / Wi-Fi password (it is case-sensitive).When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,
I have tried the wireless key as you suggested and it will not connect the Kindle
The Kindle message is:
Unable to connect to Wi Fi Network.
The password ***** ***** or invalid.
Your Kindle is unable to connect to the WI Fi network BTHub3-2NXZ,
do you wish to enter the password ***** or set up this network manually.
As you suggested I got it from networking centre on the laptop. On previous incorrect passwords before contacting you I received the same message.
I have done that and my Kindle has connected. Thanks. I have paid a one off £28 for your help and do NOT want a monthly contract.