In June 2009 I purchased the Viera TV TX_L37V10B model and have `always` been able to Upload from my Computer selected photographs with access to the TV by `Viera Cast`. It may be a coincidence but after 45 yrs, I `sacked` BT and changed to Sky, but now am unable to upload and access the `pics`. I have never changed either the Password ***** indeed the server - the 10 `word` p/word starts with a t and ends with a m. I had not changed on the tv ``*****@******.*** ``!! ALL attempts to change have had the reply ` Login failed. Bad Authentication `. The p/word is written down from my original file - I HAVE NOT CHANGED THAT P/WORD ! Help .My new eMail address is ``*****@******.***` my tele. no. ( unchanged` is XXXXX XXXXXX. I look forward to your help Les XXXXXX
Yes to `new wireless network` which is SKYE3103 ` and no I did not reconnect this to the TV 1 How ??
I will attempt this, and then `return` to you.
This has not worked ! Upon reflection and I have just checked, I had loaded the new Wireless Network. I have gone into ***** , and I am connected to to SKYE3103. and to Viera Cast. I have again tried to access existing photographs and the same answer comes up `Login failed. Bad Authentication ` !!
The Pasword is from Memory/Usage AND Original written record. I have version Windows 8.2
Yes ,Windows version 8.2 ( see previous answer 05.12 ) and it is connected to the `netgear` wireless network. ( How else would I be communicating with you now ?? )
Ooops 2 mistakes ( under pressure from wife - have to go into Worcester now - but will return asap ! ) I had forgotten network cable and Windows is of course 8.1. With apologies.
Have tried Network Sharing Centre and run Diagnostics. Will come back to you later, at
after rechecking your advice.
I have now checked and double checked your advice and Picasa instructions, but I still get the reply ``Login failed. Bad Authorisation ``
I have retried the Original Password ***** subsequent ones with all 4 `Servers` i.e. BT, Sky, Google and iCloud - still same answer ! All I want is to reset Password ***** use *****@******.*** , which appears on the Picasa computer page. Through the TV/Picasa I can get `Featured` Photos but not mine. Neither can I Upload any new `pics` from the computer ? Les XXXXXX
Sorry for delay. I have now spoken to Panasonic, where I have been trying to regain accessvia the actual tv. To
repeat , I keep getting the reply ``Login failed. . Bad Authorisation ` They have just told me that the fault lies with Picasa !! Les XXXXXX
Sorry - again ! ( I seem to be playing Snakes & Ladders at the moment ! ).
I have reset my Password, and this is all fine and dandy on the computer. BUT returning to the TV I still get the same rejection ! Going into Viera Cast - Setup and Help - then to My Account , whilst on the left hand side of the screen it says `Picasa` , clicking to the RHS it is blank, i.e. no mention of the eMail address - *****@******.***.
How can I correct this please. Les XXXXXX
My Credentials continue to be rejected. There is NO option ( apparently),to change them !! ??? les F
I am giving up the reason to live ( & so is the Wife ) !!
I have reset TV to Factory Settings and loaded the TV stations- once again there appears no direct link to Picasa. When I go into Viera Cast - Set Up - Help - My Account on the lhs. does show picasa, but clicking to the right produces a blank ! ( I cann`t see how to load this ? ) When I go directly into picasa on the TV , it provides Featured Photos only . MINE remains blank, and again reports `Login failed. Bad Authorisation`.
Richard, may we leave this till Mon. morning, when my wife is out, and hopefully I can, with your further guidance ,give this my undivided attention . Thank you for your patience Les F
Yes - but I will revisit Mon. Thanks Les F
enjoy your weekend.
O K !! I now have Picasa on my Panasonic T V and yes my Google address is shown. I I have again checked the Network connection and changed twice ( successfully ) my relative Password ***** all in all the same rejection . `Login Failed Bad Authentication The HP Computer seems to be working properly - can it be the TV ?? `
I haven`t a specific password ***** Picasa - only for Google i.e. gmail.com.
I have a web print out from the Picasa web site - `Clearing Passwords and it says `Open Finder` user name, open Library , Applic. Support - Google etc. I notice however that the instructions says - for Windows XP , Vista &, and OS X NOT ( W.) 8.1 Is this the problem - no instructions for the Windows operating system 8.1 ?
If not , how do get into `Open Finder`` ? Les F
I agree the problem appears to be the TV, but last week I spoke to them on the telephone over 3 days 12- 14 th, and their conclusion was it was Panasonic !! ( The Blame Game ?? !! )
O K but purchased the TV & separate Recorder in June 2009 ! I will have a word with the Retailer !! ?? Thank you Les F