How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask RandyNetwork Tech Your Own Question
RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 9704
Experience:  Network Technician
62741268
Type Your Networking Question Here...
RandyNetwork Tech is online now

Just bought new touch kindle having difficulty connecting to

Resolved Question:

Just bought new touch kindle having difficulty connecting to wifi.Help please
Submitted: 2 years ago.
Category: Networking
Expert:  RandyNetwork Tech replied 2 years ago.
, My name is***** will assist you, I am a licensed network professional with over 20 years of experience in this area.
I am sorry that you are having this issue.
In order to connect your kindle to your home wifi network you will need to tap on the name of your home network on the kindle screen. The name of your home network will appear in the list of available wifi networks after you select the wifi on position.
Then if a lock symbol appears beside your home wifi name or if it ask password, you will need to enter the password ***** is on the label of your internet router/modem. If you need to capitalize a letter, The up arrow on the Kindle's keyboard functions as the Shift key and capitalizes characters.
After you connect to wifi then enter your amazon account info to register the kindle.
RandyNetwork Tech and 6 other Networking Specialists are ready to help you