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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a canon MG8250, all was working well until My Mac stopped

Customer Question

I have a canon MG8250, all was working well until My Mac stopped communicating with the printer. I have just installed the latest driver from the canon site - these appear to install ok but I just keep getting the message 'printer is off line'. There is nothing different about my set up than previously and the printer will air print from my phone so I know the printer works fine.
Submitted: 2 years ago.
Category: Networking
Expert:  Jason Jones replied 2 years ago.
and thank you question today.
May I ask how the printer is connected to your system? (usb, wifi, network, etc)
Customer: replied 2 years ago.

usb and worked fine previously, all connections are as before

Expert:  Jason Jones replied 2 years ago.
Thank you update, James.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.