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toughguy9
toughguy9, Helpdesk
Category: Networking
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Experience:  Experienced Networking Professional
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i have just bought a panasonic camera dmc tz55 and I have successfully

Resolved Question:

i have just bought a panasonic camera dmc tz55 and I have successfully connected it to a smart phone via the app
However it will not transfer by wifi to my PC
i have set the wifi paasword on the camera - fine
new connection -send images stored in camera -fine
Connect via network button wps fine
RODSCOMPUTER found press ok
user name - this is my account name when i first log in rodcorke
imputed in lower case
password ***** (lowercase) press next
no shared folders found
so on the computer using Windows 8.1
I have a created a file called WORKGROUP in Pictures with the following path
C:\Users\rodcorke_2\Pictures
I have gone to WORKPATH properties tab share It now tells me it is shared to
rodcorke owner
pressed advance share and permissions
group or user name is: Everyone
Gave full permission - three boxes ticked.
come out - try again with the camera - still no joy
HELP!!!!
Submitted: 2 years ago.
Category: Networking
Expert:  toughguy9 replied 2 years ago.
toughguy9 :

Hi

toughguy9 :

Thanks for using JustAnswer

toughguy9 :

This is Leela and I will help you with the question today

toughguy9 :

Can you please let me know if the smartphone you have is Apple or Windows or Android?

toughguy9 :

Can you please watch the VIDEO and ensure that you are setting the wifi properly and see if you can control Camera from your smart phone

toughguy9 :

Please try and let me know how things go

Customer:

This is about connecting to the panasonic app to an andoid or iphone not a pc - this does not use an app.

toughguy9 :

Hi

toughguy9 :

if it is about connecting to a computer, you should be able to connect to computer via a USB cable and copy thing very easily from camera to computer

toughguy9 :

In your question I see reference of smartphone and wifi so I thought it is about using the wifi feature of the camera and connect it to a smartphone

toughguy9 :

Can you please let me know what exactly you want to accomplish so that I can provide exact instructions

toughguy9 :

thanks

Customer:

yes I can connect successfully by usb but it is wifi i would like and the camera provides for this. Using the panasonic app I can connect via wifi to an android tablet.

Customer:

It does not recognize shared folders on my windows 8.1 machine. Have I set these up correctly. The cammera and the broadband service are linked.

toughguy9 :

Hi

toughguy9 :

The camera provides a wifi conconnection to which you connected your tablet or smartphone

toughguy9 :

is the laptop connected to broadband or camera wifi?

toughguy9 :

PlPlease note that your camera wifi and broadband wifi are mutually exclusive and you can connect your laptop to only one wifi at a time

toughguy9 :

Pls Share your observations

toughguy9 :

Thanks

toughguy9, Helpdesk
Category: Networking
Satisfied Customers: 474
Experience: Experienced Networking Professional
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