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RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 9800
Experience:  Network Technician
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my kindle fire which has been behaving perfrectly will now

Customer Question

my kindle fire which has been behaving perfrectly will now not connect to wifi
Submitted: 2 years ago.
Category: Networking
Expert:  RandyNetwork Tech replied 2 years ago.
Hi, My name is***** will assist you, I am a licensed network professional with over 10 years of experience in this area.Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> then try and connect again.
To connect to Wi-Fi follow these steps:
Tap the Quick Settings icon
Select Wi-Fi.
Ensure Wireless Networking switch is in the on position.
Your home network should appear in the list.
Tap the name of your network. A lock symbol will appear next to your network if it requires a password.
Enter the characters of the password ***** the onscreen keyboard. BE SURE TO ENTER THE CHARACTERS EXACTLY, AS THEY ARE CASE SENSITIVE, UPPER CASE AND LOWERCASE(CAPS AND non caps)
If you need help locating your password ***** me know.
Then Tap Connect.
In the future your Kindle will automatically connect to the network that was most recently used.
Expert:  RandyNetwork Tech replied 2 years ago.
Please let me know if this does not work for you or if you need any other assistance.
After we have your issue resolved please take a moment to rate my service positively.
Thank you very much!