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Satchi
Satchi, Computer Support Specialist
Category: Networking
Satisfied Customers: 2522
Experience:  Computer Softaware Engineer
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This question is submitted on my old computer; my new Dell

Customer Question

This question is submitted on my old computer; my new Dell laptop cannot connect to the internet. When I first received my new Dell laptop it connected to the internet without any problem. After a couple of weeks it would no longer connect to the internet. It appears to work well in every other respect.
The Service tag(S/N):1S15802; Express Service code is 38717585.
Please, can you advise me how to connect to the internet using the same connection as I am using now - but not with both machines at the same time?
Dumblane
Submitted: 2 years ago.
Category: Networking
Expert:  Satchi replied 2 years ago.
Satchi :

Hi Welcome to Justanswer

Satchi :

My name is Satchi

JACUSTOMER-wel5ut3r- :

Hello Satchi, do you need any more information about my problem?

Satchi :

Yes ..are you trying to connect the new dell to same router ?

JACUSTOMER-wel5ut3r- :

Yes, but not at the same time.

Satchi :

ok

Satchi :

Please open the above link once

Satchi :

there check the steps to connect available wireless network

JACUSTOMER-wel5ut3r- :

OK. I will take some time to read, understand and try to use the information.

Satchi :

sure

JACUSTOMER-wel5ut3r- :

Should I go off-line now?

Satchi :

you can

JACUSTOMER-wel5ut3r- :

Thank you. Bye for now.

Satchi :

see you