Hello Brenda! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is this a new printer, or was it working previously?Are you able to go to the WLAN Setup menu on the printer and connect it to your wireless / wi-fi network name?Besides the Chromebook, do you also have a windows or mac computer? If yes, is the computer able to print to the printer via wireless connection?Please reply at the box below. Thank you.
my old desk top computer is on its last legs I have got the printer attached to that computer via the disc but as that is dying I want to attach my chrome book I had a previous printer of the same model which after much difficulty was attached to my chrome book. unfortunetely this broke during the guarantee period and it was replaced by a new one last October by this one I have taken the previous printer off the book
Sorry about that. Yes, this can be complicated to setup as it involves a lot of steps. I will walk you through all the steps:
STEP 1: Connect the printer to Wi-Fi / wireless.- On the printer, press the Home button, then go to the option WLAN Setup, then follow the steps there in order to connect the printer to your Wi-Fi / wireless network name.Please click on the website below for full instructions / illustrations:http://www.canon.co.uk/support/consumer_products/pixma_printer_wireless_connection_setup/mg4250_printer_wireless_connection_setup/, there, click on "Standard Connection Method" first, then follow the instructions.If successful, it should show "Connected to the access point." Only when it's successful, then please continue STEP 2 below.STEP 2: Setup Cloud Print.
Now you should be able to print on the Chromebook via Google Cloud Print.
When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,