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I am not getting a message now as far as I can remember it just said epsonxp800 printer is in error mode
I have tried printing again. The message came up and said Epson XP is in an error mode I have made a copy of a document without using the computer and that works perfectly
I have Windows8.1 and the printer is connected by Wi Fi. IIhave used this before and had no problems
I don't understand what that means
Tried that but still can't get it to print
Thank you It is now working O.K. As I'm pretty new to all this I have surprised myself by being able to follow your instructions. hope I don't need you again