TalkTalk. Has worked before and stopped working about 1 month ago but I ignored the requests to go to support.youview as I thought the problem would solve itself
I pressed the reset button as Richard suggested but my TV still says it cannot connect to the router. In view of failure I wish to cancel contact with you and ask you to credit my a/c with the £18 you have deducted.
I expect you top reply confirming you will do as I ask.
I am sorry if you thought that I thought you were rude - you were not rude and the solution you suggested has not worked. Perhaps I need a new router or a replacement youview box. What do you think? If we cannot sort this out I will still ask for my connection with justanswer be terminated and the £18 refunded, Have you any other suggestions so we can change your rating ?
How do I select settings on my youview remote - there is no button saying settings
Any progress on my question yesterday?
As you have probably realised I am a bit thick electronically but I have carried out the instruction you gave and youview is connecting to the router and the internet. This has been going on for 1 hour now and only 2 bars are lit so far out of 4. Should it take this long? Do I need to do anything else? P.S. I unreservedly withdraw my previous rating.
Have followed your instruction and youview is finding my router and has been doing this for 9 minutes. I have to go out at 1.30 & if it is still looking I will have to switch off TV and try ad