I have completed a factory reboot and gone through the restore process for my google account but now in the settings the wifi still does not connnect. What now?
It says it's not in range: it is on the same desk!
I should mention that at the initial boot up after factory eset it did pick up the signal. It was when the usual galaxy fron end appeared and I wen to settings that the problem appeared again. I will try your next step.
OK - this is the scene. When I start factory reset it detects the netowrk and lets me connnect. After basic setting like date and time I can log on to my google account. When logged on and the main screen loaded I go to settings and the signal is gone and the screen is stuck with a memory list of previous netowrks, including my local one here, but does not pick it up. just sticks on scanning. So ????
OK. I skipped google account, Samsung and everything. The result is that I have wifi. Tested it with a google search which works. So that is weird!
Re entering my google account has worked retaining the wifi. It has restored my callender and files. It has not restored my extensive S-Notes. Clearly I will have to re-log onto my other mail account. Gallery of pictures seems restored minus a few recent shots. So it could be worse.
Any suggestions about S-Notes? They were saved within the system until now.