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RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 9838
Experience:  Network Technician
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No matter what I do my new kindle fire will not connect to

Resolved Question:

No matter what I do my new kindle fire will not connect to my PC. My last kindle connected at once. Thank you
Submitted: 2 years ago.
Category: Networking
Expert:  RandyNetwork Tech replied 2 years ago.
Hi, My name is***** will assist you, I am a licensed network professional with over 20 years of experience in this area.
Are you connecting the Kindle to your computer with the USB cable?
Customer: replied 2 years ago.
No I do not have one
Expert:  RandyNetwork Tech replied 2 years ago.
okay, have you registered your kindle with your Amazon email and password?
Customer: replied 2 years ago.
I did not get USB cable with my kindle fire. Instructions came up on kindle screen.
Expert:  RandyNetwork Tech replied 2 years ago.
okay, do you have the charging cable for the kindle?
Customer: replied 2 years ago.
Yes
Expert:  RandyNetwork Tech replied 2 years ago.
Okay, that is also the cable that you use to connect to your computer.
Customer: replied 2 years ago.
What next please
Customer: replied 2 years ago.
There is no instructions with this kindle at all
Expert:  RandyNetwork Tech replied 2 years ago.
okay, sorry about that. I can provide you with the instruction manual. .>>please click here to download and view the manual<<<Please let me know if you need any other assistance.Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.Thank you very much!
Customer: replied 2 years ago.
can you tell me if I have lost the mega amount of books I had on my old kindle which apparently died of overuse thank you
Expert:  RandyNetwork Tech replied 2 years ago.
no. once you sign in with your new kindle all of the books will be available.
RandyNetwork Tech and 3 other Networking Specialists are ready to help you