How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask RandyNetwork Tech Your Own Question

RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 9559
Experience:  Network Technician
62741268
Type Your Networking Question Here...
RandyNetwork Tech is online now

No matter what I do my new kindle fire will not connect to

Resolved Question:

No matter what I do my new kindle fire will not connect to my PC. My last kindle connected at once. Thank you
Submitted: 1 year ago.
Category: Networking
Expert:  RandyNetwork Tech replied 1 year ago.
Hi, My name is***** will assist you, I am a licensed network professional with over 20 years of experience in this area.
Are you connecting the Kindle to your computer with the USB cable?
Customer: replied 1 year ago.
No I do not have one
Expert:  RandyNetwork Tech replied 1 year ago.
okay, have you registered your kindle with your Amazon email and password?
Customer: replied 1 year ago.
I did not get USB cable with my kindle fire. Instructions came up on kindle screen.
Expert:  RandyNetwork Tech replied 1 year ago.
okay, do you have the charging cable for the kindle?
Customer: replied 1 year ago.
Yes
Expert:  RandyNetwork Tech replied 1 year ago.
Okay, that is also the cable that you use to connect to your computer.
Customer: replied 1 year ago.
What next please
Customer: replied 1 year ago.
There is no instructions with this kindle at all
Expert:  RandyNetwork Tech replied 1 year ago.
okay, sorry about that. I can provide you with the instruction manual. .>>please click here to download and view the manual<<<Please let me know if you need any other assistance.Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.Thank you very much!
Customer: replied 1 year ago.
can you tell me if I have lost the mega amount of books I had on my old kindle which apparently died of overuse thank you
Expert:  RandyNetwork Tech replied 1 year ago.
no. once you sign in with your new kindle all of the books will be available.
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 9559
Experience: Network Technician
RandyNetwork Tech and 4 other Networking Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Claws224

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
< Previous | Next >
  • http://ww2.justanswer.com/uploads/Claws224/2009-07-07_063935_Dork_Portrait.JPG Claws224's Avatar

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
  • http://ww2.justanswer.com/uploads/KN/knelly74/2011-4-14_215651_kevin.64x64.jpg Kevin's Avatar

    Kevin

    LAN/WAN Specialist

    Satisfied Customers:

    1160
    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • http://ww2.justanswer.com/uploads/tealnet/2009-09-26_000218_headshot_64.jpg Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    510
    13 years of desktop, server and network support experience
  • http://ww2.justanswer.com/uploads/MA/matthewpj73/2012-1-20_18729_TWO.64x64.jpg Matthew J's Avatar

    Matthew J

    Computer Support Specialist

    Satisfied Customers:

    397
    12+ yrs computer diagnosis/repair, network infrastructure install and support, IT Administration
  • http://ww2.justanswer.com/uploads/rsoram/2010-08-01_154219_justanswer.jpg R.A. McConnell's Avatar

    R.A. McConnell

    Network Admin

    Satisfied Customers:

    310
    A-Plus, MCP, 18+ years experience, LINUX admin
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    291
    Certified Networking expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg Justin's Avatar

    Justin

    Certified Networking Engineer

    Satisfied Customers:

    255
    Network Specialist Degree, A+/Net+ Certs, 10 years Contract IT/Network Administration
 
 
 

Related Networking Questions