Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. This sounds like a bandwidth issue regardless of your speed. Please start a video like this. Then pause it when it freezes and wait 60 seconds. Press play, does it start playing normally or is it still frozen?
no it still frozen
I don't think it is but it will not up date ?
yes I tried to do the up date and it didn't happen
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