I'm sorry about the issue. Do you mean the Kindle is asking for your Wi-Fi/wireless password?
Is there any error or message?
Do you know how to check / confirm your wi-fi/wireless password/key?
What is the brand / model of your Internet/wireless modem/router device?
Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?
Please reply at the box below. Thank you.