How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask p0llinate Your Own Question
p0llinate
p0llinate, Consultant
Category: Networking
Satisfied Customers: 24480
Experience:  IT systems admin, network installer
59725966
Type Your Networking Question Here...
p0llinate is online now

I am trying to set up a new remote control but all i get is

Customer Question

i am trying to set up a new remote control but all i get is the last programme i watched before i tried the new control and it will not change to the programme i want
Submitted: 1 year ago.
Category: Networking
Expert:  p0llinate replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the make/model of the tv?
Customer: replied 1 year ago.
panasonic dv3
Expert:  p0llinate replied 1 year ago.
That is a feature, not a model. Are you using the tv only with an aerial, or with a cable or satellite box?
p0llinate and 2 other Networking Specialists are ready to help you
Customer: replied 1 year ago.
would the model be viera?
Expert:  p0llinate replied 1 year ago.
That is a series also, it will be typically 2 letters followed by several numbers. Printed on a sticker on the back.
Customer: replied 1 year ago.
two numbers:TX-L26X108 &NS9554976R
Expert:  p0llinate replied 1 year ago.
It is the first, thanks.
Expert:  p0llinate replied 1 year ago.
What is your country code to call? I'm in the US.
Customer: replied 1 year ago.
uk i think 44
Expert:  p0llinate replied 1 year ago.
Thank you for the call, Neil.Have a good day,Nathan