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ATLPROG
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7260
Experience:  MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML
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I botched a joomla upgrade on my website. I attempted to

Customer Question

I botched a joomla upgrade on my website. I attempted to upgrade via the Admin extension manager Joomla_3.4.5-Stable-Update_Package.zip. I received a message that the host had to turn off dream_quotes. Turning it off created a new error. After a string
of errors we chose to restore the site through the file manager to the previous day. These steps were: settings. enable history view. chose Dec. 6. selected all files. overwrite. restore This resulted in the front end error message: Fatal error: Call to undefined
method JSite::execute() in /home/content/33/11570633/html/index.php on line 45 On Admin: JAuthentication: :authenticate: Failed to load plugin: plgauthenticationcookie Username and password ***** not match or you do not have an account yet. I have explored a
few ways to resolve this but have been unsuccessful. It seems that all the files are there and that the database is broken. Would deleting all the joomla files and reinstalling joomla be the solution? Would my site then return to as it was since the files
are there? I am sure I will loose some components and plugins but will my menus, articles, links ect. be there? The goal is to upgrade to joomla 3.4 at the very least from 2.5.14 so that I can use the new template I purchased. How can I get my site up and
running again as it was and then continue to upgrade and get my new template working?
Submitted: 1 year ago.
Category: Programming
Expert:  Jins M. N. replied 1 year ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

I am expertise in CMSs like Wordpress, Joomla and Drupal. I can check your website files and fix it. If you like, please accept my additional service offer. Then we can contact personally and you can give me the website hosting control panel details. If I can't fix the problem you will get full refund.

Regards

Jins

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