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Wes
Wes, Consultant
Category: Computer
Satisfied Customers: 967
Experience:  Bachelor's Degree in Computer Science, 20+ years experience.
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I have a HP 530 Window Vista, when I start it up is say BOOTMGR

Customer Question

I have a HP 530 Window Vista, when I start it up is say BOOTMGR is missing Error 1002 how can I get this running again
Submitted: 4 years ago.
Category: Computer
Expert:  Wes replied 4 years ago.

Wes :

My name is Wes and I will be assisting you today. Please favorite or bookmark this page so you can return here if we get disconnected.

Wes :

Sounds like the hard drive may be failing which is why the recovery manager isn't working.

Wes :

You're going to need a hard drive diagnostics program to see if the drive is bad. On a different computer download the Ultimate Boot CD from http://lug.mtu.edu/ubcd/ubcd511.iso

Wes :

you will need to burn it to CD using a program like imgburn, which you can download from here: http://download.cnet.com/ImgBurn/3000-2646_4-11673524.html

Wes :

If the hard drive is bad, you will need to replace it and you will need to get the recovery discs for the laptop because any replacement drive will be blank.

Wes :

let me know if you need further assistance or more explanation

JACUSTOMER-3wnvb15b- : Hi. No it didn't work. The website didn't help When I went to install the burn software it crashed my computer and mines windows 7 I had to restore my computer!! All I want to do is get a disc to reinstall but can't seem to do that.