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Joshua C.
Joshua C., PC Technician
Category: Computer
Satisfied Customers: 703
Experience:  Microsoft Certified Desktop Support Technician with over 10 years of experience.
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I have an Apple Mac and a wireless MX340 and they spend their

Customer Question

I have an Apple Mac and a wireless MX340 and they spend their time failing to communicate, and therefore i cannot print off anything. What can I do?
Submitted: 4 years ago.
Category: Computer
Expert:  Joshua C. replied 4 years ago.

Joshua C. :

Thank you for using JustAnswer.com my name is XXXXX XXXXX I am going to assist you today

Joshua C. :

First you should make sure that you have the latest driver installed for you MX340

Joshua C. :

Download the latest driver from:

Joshua C. :

http://software.canon-europe.com/products/0010835.asp

Joshua C. :

On the above website click downloads

Joshua C. :

Then select software

Joshua C. :

and then select the operating system that you currently are using on your mac

Joshua C. :

Also under the download section of the above website you can download the canon pixma wireless setup tool to assist in making sure the printer is connected properly

Joshua C. :

If the above does not assist in correcting the issue do the following steps

Joshua C. :

Open Printer & Fax under the Hardware section of System Preferences

Joshua C. :

Double click on the MX340 printer and you will get the option to 'Set default printer' and "Restore printer system".

Joshua C. :

Choose "Restore printer system".

Joshua C. :

Please Note: This will remove all printers from your printer list

Joshua C. :

Then click Add (+) to add a new printer.

Joshua C. :

Choose the printer, change the name (if you would like to) and select add.

Joshua C. :

After that the printer should start working as expected

Expert:  Joshua C. replied 4 years ago.

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