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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I am having trouble with Hotmail using Windows 7 on BT Infinity.

Customer Question

I am having trouble with Hotmail using Windows 7 on BT Infinity. The top banner with all the options,Send, Delete, Move Forward,etc is not there. I did find that I can delete by highlighting the message in my Inbox and pressing "Delete" on my keyboard, but cannot send any new messages.

Gerald S. Davies [email protected]
Submitted: 4 years ago.
Category: Computer
Expert:  James replied 4 years ago.
Hi,

I'd like to start a remote support session with you. This mean I'll be able to look at your screen together with you, and help you personally.

Would that be ok with you?

Appreciated!

J.
Customer: replied 4 years ago.

Thank you J. That would be fine by me and I am available today (Saturday)


from now until 12.00 noon BST and then from 2.00pm. I am here all day Sunday and on Monday from 1.00 pm BST


BST (British Summer Time is GMT+ 1 hour)


 


I look forward to hearing from you,


 


Gerald

Expert:  James replied 4 years ago.
Hi,

Please let me know when ready - thanks!