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Bryan
Bryan, Computer Repairer
Category: Computer
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When I switched my netbook on the power light Came on and

Customer Question

When I switched my netbook on the power light
Came on and a green light with a moon pic
Was lit the screen is black
Submitted: 3 years ago.
Category: Computer
Expert:  Bryan replied 3 years ago.

JBryan42 :

Welcome to JustAnswer. My name is Bryan and I will be assisting you today. Please do not rate this session until it has been completed.

JBryan42 :

It sounds like your computer is in sleep mode. Press and hold the power button for about 20-30 seconds until the moon button turns off. Then pull out the battery and unplug the power. After those are done press and hold the power button again for 30 seconds, the release. Plug the power back in and power on the computer. Let me know what happens.

JBryan42 :

Did you still need help with this question? Please let me know what happens when you try the above suggestion.

Customer: replied 3 years ago.
Hi never made any difference still the same

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