How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jctservice Your Own Question
jctservice
jctservice, Consultant
Category: Computer
Satisfied Customers: 707
Experience:  I'm an experienced IT systems administrator and engineer.
70537868
Type Your Computer Question Here...
jctservice is online now

charged up my Kindle, but seems to have frozen, how can I reactivate

Customer Question

charged up my Kindle, but seems to have frozen, how can I reactivate it?
Submitted: 4 years ago.
Category: Computer
Expert:  jctservice replied 4 years ago.

jctservice :

Hi there! I'm Joey, and I'm happy to assist you today!

jctservice :

Which version of the Kindle do you have?

jctservice :

In most cases, to "unfreeze" your kindle, you'll hold the off button in, or hold the slider over until it says your kindle is restarting with a tree picture. It may take 1 - 2 minutes of holding to do the reset.

jctservice :

let me know how that goes when you have a moment to try it!

jctservice :

Just wanted to check in and see if you got your kindle back up and running, or if you need further assistance!

jctservice :

If you have any further questions, please feel free to let me know… Just reply here at any time.

Thank you and have a great day!

__________________________________________________________

Please give me a positive rating for my service if I have helped you today. Feel free to ask for JCTservice the next time you need computer help!