was there any recent hardware changes to the laptop?
the only thing added was a flash drive which was not showing up in devices. so i gave control to a firm to install flash drive on usb port h
do you have the message showing in the blue screen?
I HAVE ALL MESSAGES AS IF I HAVE HIGHLIGHTENED IN BLUE
ALLLETTTERS SHOW THROUGH AS IF THEYARE HIGHLIGHTED IN BLUE!
messages highlighted as if i highlighted my mouse in blue!
what model usb flash drive are you using and is it new or borrowed? When you remove it does the blue screen stop or go away? what is stored on this flash drive...any boot files? Has it been inspected for viruses?
you have not answered my question. messages appear as if i have highlighted by mouse. Can youhelp?stillwaiting for an anser
you have not answered my question. messages appear as if i have highlighted by mouse. Can youhelp?
integral 16 GB brand new storing word documents and a login file which does not make much sense to me mentioning nero.
also have now installed 4 ports high speed 2.0 usb hub
no viruses that i can make out
you have just emailed to say you have an answer, where si it?
Hi, I’m a moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you. Thank you!
still not satisfied and cannot afford to employ another expert