Hello and welcome to JustAnswer! My name is XXXXX XXXXX I would be glad to assist you with your issue today. Please note that I am in eastern time (UTC -5:00) and am generally online between the hours of 10 AM and 4 PM and some evenings between 7 PM and 11 PM.
It may just be going to sleep while still trying to shut down. Please try holding down the power button for 5 seconds or so. Wait about 10 seconds, then turn it back on again and let me know how it goes.
Seems to have worked. I hiope that it cotinues to
No problem. Might want to try shutting it down while you have me just to make sure it shuts down properly.
Seems OK Hope that itr continues.yaht