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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 15 years of consulting to the IT industry
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I changed from Vista to Windows 7 and have outlook 2010. I

Customer Question

I changed from Vista to Windows 7 and have outlook 2010. I lost my talktalk ISP connection. I have since reconnected my email connection but it is not working correctly. I have two email [email protected] which I have been using for over twenty years [email protected] The gateway address is not working can you help me please!!!
Submitted: 4 years ago.
Category: Computer
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

what is the exact error you are getting when trying to setup your TalkTalk email in Outlook?

Thank you
Expert:  Richard replied 4 years ago.
ok, we block email addresses Keith, but that error means the email address is not valid.

Are you getting this error no matter which email address you send to?

Expert:  Richard replied 4 years ago.
Can I log on and look please on the connected computer?

It is easier.

Go to Click Me


It will download a program to your computer

Run the program and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (eg: 456-789-123)

Thank you
Customer: replied 4 years ago.

Unable to find the "Start Meeting tab"

Expert:  Richard replied 4 years ago.
You will see it on the webpage.

Go to

And you see the words Start Meeting there.

Click it, download and run the file.

It gives you 9 numbers, give this to me please

Customer: replied 4 years ago.

I am very sorry but I do not appear to be getting this right. Unable to find the tab "start Meeting there"

Expert:  Richard replied 4 years ago.
It is not a Tab,

when you go to

you see it right there.

It is in Orange

Start Meeting

Customer: replied 4 years ago.

Sorry unable to see in orange Start Meeting. I will finish now for lunch

Expert:  Richard replied 4 years ago.

go to the website

When you go to that website, it is right there in front of you.

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