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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37489
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I get a request to "instal Silverlight" but it is already installed.;

Resolved Question:

I get a request to "instal Silverlight" but it is already installed.; I have tried uninstalling and reinstalling but still get the same message.

I amusing ie10 on Windows 7 sp1.

Thanks in anticipation of your help.

Dennis Marshall
Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.

Hello Dennis! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What is the website that keeps asking to install Silverlight?

Can we do a remote session, so I can chat with you and help you directly?

Please let me know. Thank you

Customer: replied 3 years ago.

Dear Viet,


 


I have found that by making Chrome my default browser the problem with Silverlight has corrected itself.


 


Sorry to have troubled you.


 


kind regards


 


Dennis Marshall.

Expert:  Viet - Computer Tech replied 3 years ago.
Great. I'm glad it's working now. Using Chrome is faster and more reliable than Internet Explorer.

If you have any other computer question/issue, please let me know any time. Thank you
Viet - Computer Tech and 2 other Computer Specialists are ready to help you

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