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Jeremy
Jeremy, Computer Repairer
Category: Computer
Satisfied Customers: 3127
Experience:  Computer Issues? Let my 14 years experience work to solve your toughest issue. Simple and Fast.
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The mouse arrow in my Samsung 900X notebook has disappeared.

Customer Question

The mouse arrow in my Samsung 900X notebook has disappeared. I cannot control the computer. How do I get my mouse back??? Your help appreciated. Can I call you to talk me through what to do? Tim Kerr
Submitted: 4 years ago.
Category: Computer
Expert:  Jeremy replied 4 years ago.
Hi Tim my name is Jeremy, I would like to assist you with your question. I am an expert here on JustAnswer.com in the computer field.

How are you doing today?

Can you try something for me?

On the Samsuing HOLD the Fn key down.

While Holding FN press the F5 key.

This is to enable/disasble the touchpad.

Let me know if that brings the mouse back to life

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Customer: replied 4 years ago.

I tried that before contacting you, it does not work.

Expert:  Jeremy replied 4 years ago.
What happened before the mouse stopped working? How old is you Samsung 900x? Do you happen to have a USB mouse hooked up to it ?
Customer: replied 4 years ago.
Works now computer did an auto update which seems to have fixed it. Weird... Thanks. Bye.
Expert:  Jeremy replied 4 years ago.
That's awesome! If the problem ever returns, (I don't care what time of day, I am onlne all the time) please let me know. I'll connect into the computer and fix it for you

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It shouild let you rate my help below. If you ever have any issues with any computers I'll be around

It was really nice meeting you :)

Jeremy

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