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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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cant print from my desktop or emails

Customer Question

cant print from my desktop or emails
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Sorry, it was not completely clear from your message.

What is the exact error you get when you try to print?

Thank you
Customer: replied 3 years ago.

tried uninstalling printer and reinstalled it did a test print from disc and printed okay tried to print an email and still till comes up an be sent from desktop easy print seems to have a problem as well will not always connect this also happened before I contacted you

Expert:  Richard replied 3 years ago.
Sorry Roy, I did not understand your message completely.

When you try to print an email, what error does it give?

Thank you
Customer: replied 3 years ago.

it seems problem could be in my computer have just printed from my e-mails I think an add on may have caused the problem when I opened it at 70 I find these gadgets bit of a problem sorry

Expert:  Richard replied 3 years ago.
No problem Roy, and yes these can interfere with the way your computer works.

With the add on removed, is the problem now resolved?

Please let me know.

Thank you

Customer: replied 3 years ago.


ITseems the problem is solved not worth the money though will not use this service again

Expert:  Richard replied 3 years ago.
ok Roy, I am sorry you feel this way

If I can assist you with anything else, please let me know.

Thank you

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