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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My computer is only printing colours NOT black. Another computer

Customer Question

My computer is only printing colours NOT black. Another computer into the same printer prints correctly. The printer is an HPF2480
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

This will be a setting on the computer, and it is easier for me to log in and check this.

Can I log on and look please on the problem computer?

On that computer, go to Click Me

Click START MEETING

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (eg: 456-789-123) in your message to me here please

Thank you

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