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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Am I set up starting is very slow and no short cuts work from

Customer Question

Am I set up starting is very slow and no short cuts work from the screen ?
Submitted: 3 years ago.
Category: Computer
Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


It sounds like you are having issues with the correct functioning of Windows on your computer.

May I ask when this problem began, approximately?

Customer: replied 3 years ago.

When bt infinity was fitted will look up date please wait about mmarch

Expert:  Jason Jones replied 3 years ago.


Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 3 years ago.


Am I set up with BT Infinity

Expert:  Jason Jones replied 3 years ago.
I do not understand your last post.

Are you asking me if you are setup with BT Infinity?
Customer: replied 3 years ago.


YES

Expert:  Jason Jones replied 3 years ago.

I do not understand.

May I ask you, what you need help with specifically?
Customer: replied 3 years ago.


I w 1 20


 


ish tto check that I am set up with BTinfinity which was fitted


January 15 2013

Expert:  Jason Jones replied 3 years ago.

Okay.

We are not Xfinity.

Is that your question?
Customer: replied 3 years ago.

How do I FIND an answer to my question

Expert:  Jason Jones replied 3 years ago.

Once I understand what you need help with, I can help.

Are you just wanting to know if you had Btinfinity installed?
Customer: replied 3 years ago.


Yes is it working

Customer: replied 3 years ago.


Yes

Expert:  Jason Jones replied 3 years ago.

Thank you Celia.



May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

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