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Ask Freddy M. Your Own Question
Freddy M.
Freddy M., IT Technician
Category: Computer
Satisfied Customers: 18398
Experience:  Years of experience.
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how do I change my password

Customer Question

how do I change my password
Submitted: 4 years ago.
Category: Computer
Expert:  Freddy M. replied 4 years ago.
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Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
Is this your computers password, email password, password to a website, etc?
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Customer: replied 4 years ago.


The password I have to put into my laptop before I can do anything - presumably that's my computer Password

Expert:  Freddy M. replied 4 years ago.
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Yes it is thank you for clarifying. Are you currently logged into the user account you want to change the password for? Is the laptop using windows xp?
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Customer: replied 4 years ago.


yes

Expert:  Freddy M. replied 4 years ago.
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I apologize but I asked 2 questions are you saying yes to both?
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Customer: replied 4 years ago.


yes and yes

Customer: replied 4 years ago.


yes and yes

Expert:  Freddy M. replied 4 years ago.
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Ok thank you click on the start button.
Then click on control panel.

In the new window that opens click on user accounts.
If not already selected click on your account.

Then here click on change your password.

If this did not work, please come back and let me know by clicking on reply to expert so we can continue.

If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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