Hello Margaret! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. That is strange. Can you please make sure you have tried the following:
1. Click on the website below:
, then enter your email address, then click on Continue
, then check your email for your exact ebay username
, then see if you can sign in
2. If that does not work, click on the website below:
, then enter your ebay username (or your email address)
, then check your email for instructions for resetting your ebay password
, then see if you can sign in with your exact ebay username (or email address) and your ebay password:
And/or if you'd like to, I can set up a remote session, so we can chat, and I will be able to help you directly.
Edit: It looks like you are away. When you are available, please click on the Reply to Expert tab below, and reply back to me, so I can help further. Thank you very much.