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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 39477
Experience:  Over 15 years of consulting to the IT industry
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I have BT Infinity and Sky TV and I want view BT Sport on Sky.

Customer Question

I have BT Infinity and Sky TV and I want view BT Sport on Sky. I have tried for several hours arrange this online but without success.
I complete the page giving my Sky details, then my BT phone number and then my BT Account number. I then click 'continue' but I then get the message 'This page can;tbe displayed'.
Can you helpme please?
Submitted: 4 years ago.
Category: Computer
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

Can you tell me please which internet browser you are using to do this?

eg: Internet Explorer?

Thank you
Customer: replied 4 years ago.


Internet Explorer

Expert:  Richard replied 4 years ago.
Thank you Don

I want to rule out Internet Explorer as causing the issue please.

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then restart the computer

try to arrange it online again and tell me please if you are still having the error.

Thank you