Hello Don! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. I do not see your previous question. Can you please click on the website below and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly?http://126.96.36.199:8040/?Session=0e67ff3e-7165-4e9d-9d3c-1b9475928a54Edit: How is it going? Please let me know. Thank you,