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Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3419
Experience:  Computer Repair Technician 5+ Years
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I AM HAVING DIFFICULTY CHARGING KINDLE

Customer Question

I AM HAVING DIFFICULTY CHARGING KINDLE'
Submitted: 3 years ago.
Category: Computer
Expert:  Cory replied 3 years ago.
Welcome, I am Cory. I will be assisting you today.

First off, I am sorry you are having problems with your Kindle. I know it is frustrating when our electronic devices do not work correctly.

It sounds like there maybe a glitch in the firmware.

Please remove the case if you have it in one and unplug it from a charging source, if connected. Press in and hold the power button/on switch for 30 seconds, this will reset the firmware. Please wait up to 3 minutes for it to restart.

If this does not work the first time, please try it 2 additional times.

If your Kindle still has issues, please reply and I will assist you further.

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